Natural Health Response is intended to provide cutting-edge health information.
Nothing on this site should be interpreted as personal medical advice. Always consult with your doctor before changing anything related to your healthcare.

Whitelist

E-mail and Internet companies use blockers to stop spam. Sometimes these programs block e-mail you want to get. We ask that you add us to your trusted list of senders, contacts or address book. All also known as “Whitelisting.”

If you do not see an email from us in your Inbox, our email may have mistakenly been sent to your spam folder.

Please open your spam folder and if you find an email from us, open it and mark it as “Not spam”

Of course, every e-mail system is different. Below are more specific instructions for some of the more popular ones.

Is your email client or spam filter not listed?

One thing you can do no matter what e-mail system you’re using is add the address in the “From” line of your most recent subscription email to your address book.

If messages continue to be sent to your junk folder contact your ISP or spam filter application support and ask how to whitelist the email. If you’re using some sort of spam filtering or blocking software yourself (in addition to what your ISP provides), we’ve also listed instructions on how to exempt your subscription from some of the more popular of those programs.

Sending Address: If they ask for our address, give them the address in the “From” line of your most recent subscription email.

Domain: If they need to know the domain we’re mailing from, tell them:
lfb.org

IP Address: If they ask for our sending IP address, tell them these:
50.58.115.85: Natural Health Response
208.250.48.77: General Correspondence
50.58.115.85: Living Well Daily

Natural Health Response: [email protected]
Living Well Daily: [email protected]

Popular Apps

Email Clients

Security Software

Spam Filters

Popular Apps

Gmail

To make sure our email gets delivered to your Inbox, you must add our email address to your contacts list.

If you do not readily find an email from us…

Please check your Gmail Spam Folder:

  1. – If you see the email from us: Open the Email.
  2. – Click the button on the toolbar, labeled Not spam

Next please, add us to your Contacts list:

  1. – Open the email from us.
  2. – Click the drop down arrow next to “Reply” in the upper right side the email from header.
  3. – Click the “Add to Contacts List” from the list that appears.
  4. – If this does not appear in the dropdown list? Then you probably have already added us to Contacts.

Gmail Mobile App

– If you are using the Gmail Mobile App on your mobile device, please open the app now.

If you are using Gmail Tabs such as “Promotions” please open your Promotions tab in Gmail.

If you do not find an email from us, please check the Spam Folder:

    1. When you find the email from us
    2. Tap the menu icon – top right.
    3. Then select Move to.

Screenshot of the Gmail App dropdown menu

    1. Then select Primary from the list.

Screenshot of the Gmail app move to menu

This way you will always see us in your Primary Inbox tab…

NOTE: My Preferred Folder does not exist by default in Gmail. It is there as an example only since custom folders must be created by the user.

Gmail Tabs

– If you are using Gmail Tabs such as ‘Promotions’ please open your Promotions tab in Gmail.

    1. – If you find an email from us in your Gmail Promotions tab:
    2. – Grab and drag the email to the Primary Inbox Tab.
    3. – After doing so, you will receive an alert like the one below at the top of your Gmail toolbar.

 

The conversation has been moved to “Primary”

Do this for future messages from [email protected]? Yes

 

  1. – Click Yes in the yellow alert box at Gmail.
  2. – This way you will always see us in your Primary Inbox tab…

Yahoo icon

Yahoo! Mail

If you have not received an email from us…

Check your Spam Folder. If you see an email from us:

  1. – Please open the email.
  2. – Next click the Not Spam button on the top toolbar.

To ensure delivery: Create a filter to automatically send our emails to your Inbox.

  1. – Move your mouse over or tap the Gear icon in the top right navigation bar.
  2. – Select Settings from the list that drops down.
  3. – Choose Filters located on the left side of the page.
  4. – Click the Add button on the Filters page.
  5. – Create a name such as Whitelist in the Filter name field.
  6. – In the From field leave the default contains selected.
  7. – Enter xxxxx@naturalhealthresponse.com in the text box next to Contains…
  8. – Choose the destination folder to which you would like the message delivered. For example: Inbox.
  9. – Click or tap Save…
  10. – You will see in the next screen -Deliver to Inbox if From contains xxxxx@naturalhealthresponse.com
  11. – Click or tap Save on this screen.
  12. – You will be returned to your Yahoo! Inbox.

iPhone Mail app icon

iPhone Mail App

iPhone Mail identifies most junk mail (spam) sent to your @icloud.com address or aliases, but it can mistakenly move email to your Junk mail folder.

Periodically check the Junk folder for email messages that were marked as junk mistakenly.

To indicate that an email message from us isn’t junk:

    1. – Open your Mail app and go to the Mailboxes screen
    2. – Scroll down to the folders area

Screenshot of iPhone mailboxes screen

    1. – Select the Junk folder.
    2. – Find the email from us and slide it left to see options.

Screenshot of iPhone swipe left screen

    1. – Tap the More button.
    2. – Tap the Mark button.

Screenshot of iPhone move messages screen

    1. – Tap the Mark as Not Junk button.

Screenshot of iPhone mail not junk screen

The message is moved to your Inbox. Subsequent email messages from us will no longer be marked as junk.

By default, messages in the Junk folder are deleted after 30 days so be sure to check it often to whitelist relevant email.

Outlook Mobile App

– To add us to your list of Focused Inbox on the Outlook App…

Please open the mobile Outlook app on your Android, Microsoft or iPhone:

Then open the email from us:

    1. – Click the dropdown menu Screenshot of Outlook App dropdown button on the top right of your Inbox.
    2. – On the menu displayed tap Move to Focused Inbox

Screenshot of Outlook App dropdown menu

    1. – Select the Move this and all future messages button.

Screenshot of Outlook App move to screen

  1. – Tap Move
  2. Now all future messages from us will appear in your Focused Inbox

You can also remove unwanted emails from your Focused Inbox as well by repeating this process in your Focused tab.

Outlook 2003, Outlook 2016 and Outlook Office 365

– To add us to you list of “Safe senders” on Outlook:

  1. – Right click our email in your Inbox email list pane.
  2. – On the menu displayed move your mouse over or tap Junk
  3. – Click or tap on Never block sender in the menu that rolls out.
  4. – The resulting popup will say:
  5. – “The sender of the selected message has been added to your Safe Senders List.”
  6. – Click OK

To add sender to address book:

  1. – Open the email
  2. – Right click on the from address
  3. – Choose Add to contacts option

Inbox by Gmail icon

Inbox by Gmail

To make sure our email gets delivered to a preferred folder or your choice in Inbox, you must add us to your preferred folder, or a folder of your choice.

NOTE: “My Preferred Folder” is a demonstration. You must create your own My Preferred Folder by clicking + Create New yourself.

If you do not readily find an email from us in one of your Inbox bundles…

Please check your Inbox Spam Folder or your Promotions bundle:.

    1. – When you see the email from us: Open the Email.
    2. – Then click the Screenshot of Inbox by Gmail icon icon.
    3. – Next please add us to your My Preferred Folder.

Screenshot of Inbox by Gmail

  1. – If you have not already created a My Preferred Folder, you may do so by clicking + Create new…
  2. – You may also move us to any folder of your choice.

Email Clients

Outlook.com

Previously “Hotmail”, “Live”, “Windows Live” and “MSN”…

In the new Outlook.com you must click the Wait it’s safe link if you find emails incorrectly identified as spam.

Entering the email contact in the address book or contacts no longer whitelists the sender.

To ensure messages from specific email addresses are not sent to your Junk Email folder, you can do one of two things:

  1. – Check the Junk folder. If you see the email in your Inbox
  2. – Open the email from us…
  3. – Click the “Wait it’s safe” link

Mark Sender as “Wait it’s safe!


Natural Health Response ([email protected])
To: [email protected]

Microsoft SmartScreen marked this message as junk and we’ll delete it after ten days.

Wait, it’s safe! | I’m not sure. Let me check

Manually Add to Safe List

  1. – Click gear the icon on the top right.
  2. – Select Options in the drop down list.
  3. – On the Options page under Preventing junk email click Safe and blocked senders
  4. – Click the link Safe senders on the next page.
  5. – Enter xxxxx@naturalhealthresponse.com in the text box.
  6. – Click Add to list
  7. – We will now be added to your list of Safe senders
  8. – Emails added to your Safe senders will not be delivered by mistake to your Junk folder.

AOL Webmail

To make sure our email gets delivered to your AOL Inbox- Please complete these two steps…

If you find us in your spam folder:

  1. Right click the email.
  2. Click “Not spam” in the resulting list.

Add our email address to your Address Book:

  1. – Open the email from us
  2. – Click the show details link next to us in the From field.
  3. – Move your mouse over or tap xxxxx@naturalhealthresponse.com to show the menu.
  4. – Click or tap Add contact in the menu displayed.
  5. – Add us to the name fields
  6. – Click Add contact

Email from that Domain will now be delivered straight to your Inbox.

Comcast

Please log into your Xfinity account and select your Comcast webmail:

  1. Should you find an email from us in your spam folder:
  2. Open the email.
  3. Click the  No icon Spam (not spam) icon on the top toolbar.

Next please, add us to your address book:

    1. – Please open the email from us.
    2. – Click on the button at the top left of the email that says:

  1. – That will open your edit contact screen.
  2. – Then click Save and you’re all done.

If you are not receiving email at EarthLink, there are two actions you can take.

  1. – Check Suspect Email folder
  2. – Add us to your address book.

With EarthLink, if you have SpamBlocker turned on, suspect messages are automatically send to your Suspect Email folder if the Domain is not in your address book.

Suspect Email Folder:

  1. – While in the Suspect Email folder, if you see our email…
  2. – Select the Move to Inbox and Add Contact option from the drop down menu.
  3. – This will add us to your Address Book for future email delivery assurance.

Address Book Inclusion:

  1. – Open the email.
  2. – Click Add to Address Book in the email header.
  3. – Use the Address Book Editor to verify the sender’s contact details and click save.
  4. – Fill in xxxxx@naturalhealthresponse.com as the email address of the sender.
  5. – Any mail sent with the same Domain (right of the @ sign) will now be delivered to your Inbox.

AT&T

AT&T no longer maintains their own inbox.

Instead you can find your AT&T emails at Att.Yahoo.com

Please follow the Yahoo instructions for whitelisting an ATT.net email address.

Click or Tap here, to scoll to the Yahoo instructions…

Mozilla Thunderbird

Please open your Thunderbird email client:

If an email from us appears in your Junk Folder:

Please mark that message as Not Junk.

Next, please add us to your Address Book:

  1. – Click the Address Book button.
  2. – Make sure the Personal Address Book is highlighted.
  3. – Click the New Contact button.
  4. – Under the Contact tab, copy and paste the “From” address into the email text box.
  5. – Click OK.

Security Software

Norton AntiSpam

This problem may happen if we are accidentally added to the Blocked List.

To remove us from the Blocked List:

  1. – Start your Norton product.
  2. – Click Settings.
  3. – Depending on your Norton product, do one of the following:

For Norton 360:

  1. In the Settings window, under Detailed Settings, click AntiSpam.
  2. On the Filter tab, next to Blocked List, click Configure.

For Norton Internet Security:

  1. In the Settings window, on the Network tab, click Message Protection.
  2. Under AntiSpam, next to Blocked List, click Configure.
  3. – In the Blocked List window, select the item that you want to remove, and then click Remove.
  4. – Click Apply, and then click OK.
  5. – If you do not find us in the Blocked list, go to next step.

To add us to the Allowed List:

  1. – Start your Norton product.
  2. – Click Settings.
  3. – Depending on your Norton product, do one of the following:

For Norton 360:

  • In the Settings window, under Detailed Settings, click AntiSpam.
  • On the Filter tab, next to Allowed List, click Configure.

For Norton Internet Security:

  1. In the Settings window, on the Network tab, click Message Protection.
  2. Under AntiSpam, next to Allowed List, click Configure.
  3. – In the Allowed List window, click Add.
  4. – In the Add Email Address window, from the Address Type drop-down, select the address type.
  5. – Add xxxxx@naturalhealthresponse.com, and then click OK.
  6. – In the Allowed List window, click Apply, and then click OK.

McAfee Products

While McAfee has removed spam protection in the latest Anti-Virus software- You may still have a version that offers spam filtering.

  1. In order to add us to the friends whitelist, please open McAfee and click on Web & Email Protection.
  2. Then click on Anti-Spam
  3. There you can see various settings. You can change the spam protection level, change filter settings, etc.
  4. Click on Friends list
  5. – Please add xxxxx@naturalhealthresponse.com to your “Friends List” to always allow emails from us.

Trend Micro

If you received an email message that was incorrectly moved to the Spam Mail folder by the Anti-Spam Toolbar you can prevent this from occurring in the future.

The Anti-Spam Toolbar detects spam by looking for certain keywords in the email’s subject or body. Occasionally, it may detect what you consider legitimate email as spam.

To prevent this from occurring you can do either of the following:

  1. – Add us to the list of Approved Senders.
  2. – Decrease the Spam Email Filter Strength.

Note: You can also select the email and click Not Spam to report it to Trend Micro. However, this feature serves only as a reference to their spam database, and it may not have an effect on how the toolbar detects spam.

Add the sender to the list of Approved Senders:

  1. – Open Microsoft Outlook.
  2. – Click the Spam Mail folder then select the legitimate email detected as spam.
  3. – Click Approve Sender on the toolbar.
  4. – Click Yes when the confirmation message appears.

Decrease the Spam Email Filter Strength:

  1. – Open Microsoft Outlook.
  2. – Click Trend Micro Anti-Spam then click Settings.
  3. – On the Spam Filter tab, move the slider bar to select a lower filter strength.
  4. – Click OK to save your settings.

Spam Filters

Cloudmark SpamNet

Cloudmark filters email based on content footprints. To assure our email has not been mis-identified as spam:

  1. – Select Cloudmark | Options… from the Cloudmark SpamNet toolbar in Outlook.
  2. – Click Advanced.
  3. – Go to the Whitelist tab.
  4. – Click the Add button.
  5. – Type in xxxxx@naturalhealthresponse.com
  6. – Click OK.
  7. – Click OK.
  8. – Click Yes.
  9. – Click OK.

SaneBox

Sanebox is not a filter, but a filtering system trained by you.

  1. – Open your Webmail or Gmail where you use SaneBox.
  2. – Open your @SaneLater folder.
  3. – If you find an email from us in @SaneLater…
  4. – Please drag our email to your Inbox folder.
  5. – By doing this you will always get our great content in your Inbox from now on!

Spam Assassin

Spam Assassin is usually administered by your server admin. Please contact your admin and request that he or she:

  1. – Add the following entry to your user_prefs file, which is found in the .spamassassin subdirectory on your web/mail server
  2. whitelist_from [email protected]
  3. – Save the user_prefs file or move the updated copy to your .spamassassin subdirectory.

Barracuda Networks

Occasionally, Barracuda Spam Firewall will mark a legitimate message as spam. There are two methods to whitelist email senders.

Whitelist Quarantined Senders:

  1. – Open your email client. Barracuda should send you a summary each day listing quarantined items. Choose the most recent Barracuda email message.
  2. – Locate the email from us that you do not want quarantined in the future. Click on the word “Whitelist,” which is in green print to the right of the email title. This will open your list in a web browser.
  3. – Click the box to the left of the email that you would like to whitelist. At the top of the page, click “Whitelist.” Barracuda will not block or quarantine the sender whose email address appears on the whitelist.

Whitelist Senders and Domains:

  1. – Open your web browser. Navigate to your company’s Barracuda firewall homepage.
  2. – Click on the Block/Accept tab.
  3. – Choose “Sender Domain Block/Accept.” Enter the Domain name naturalhealthresponse.com to whitelist.
  4. – You may enter a comment to remind you why you allowed this Domain. Click “Add.”
  5. – Click your mouse on the “Email Sender Block/Accept” tab. Enter the email address of an individual sender that you want to whitelist.
  6. – Include a comment. Click “Add.” In the future, Barracuda will not block emails from this sender.

Most Used Spam Filters

SPAMfighter

Highlight the email from us to Whitelist.

Click “More” in the SPAMfighter Toolbar and select “Whitelist”.

Here you can choose if you want to Whitelist the email address or the whole Domain.

To be sure that all emails from people in your Outlook contacts get through to you, you can import and Whitelist them.

 

To do this, follow these steps:

 

  1. – Click “More” in the SPAMfighter toolbar.
  2. – Then “Options”
  3. – Then “Filter settings”
  4. – Then “Blacklists & Whitelists”
  5. – Then “Whitelist email address”
  6. – Then “Import”.
  7. – Select your ‘Address Book’ and click on “Check all”
  8. – Click “Add”
  9. – Click “Apply”

If you get a pop-up box offering you to upgrade to SPAMfighter Pro, it is because you have exceeded the limit of 100 addresses. You can fix this by buying SPAMfighter Pro or by deleting some of the addresses in your Black/White list. If you want to delete addresses, please go to:

  1. – Click More” in the SPAMfighter toolbar.
  2. – Then “Options”
  3. – Then “Filter settings”
  4. – Then “Blacklists & Whitelists”

Mail Washer

  1. – Click Tools, then Blacklist & Friends.
  2. – Click Add… on the right, the Friends list side.
  3. – Make sure Plain email address is selected.
  4. – Type in xxxxx@naturalhealthresponse.com
  5. – Click OK.
  6. – Click OK.

ChoiceMail

  1. – Open ChoiceMail
  2. – Click on the Senders tab
  3. – Choose “Approve another Sender”
  4. – Type in xxxxx@naturalhealthresponse.com
  5. – Click on OK

Spam Sleuth

  1. – Select File, then Configure.
  2. – Go to the Friends category.
  3. – Make sure Active is checked.
  4. – Type xxxxx@naturalhealthresponse.com on a line by itself in the entry field.
  5. – Click OK.

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The following Terms and Conditions apply to your use of the website located at naturalhealthresponse.com (the “website”) and any text messages that you send to or receive from the NewMarket Health Publishing, LLC. These Terms and Conditions constitute a binding agreement (“Agreement”) between you (“you”) NewMarket Health Publishing, LLC (“we”, “us”, etc.)  Please read these terms carefully. 

By providing your telephone number to us, texting us a short code listed on the website, or otherwise indicate your agreement to these Terms and Conditions, you are agreeing to the mandatory arbitration provision and class action waiver below. 

ARBITRATION IS MANDATORY AND THE EXCLUSIVE REMEDY FOR ANY AND ALL DISPUTES RELATED TO THIS WEBSITE, THIS AGREEMENT, AND ANY TELEPHONE CALLS, EMAILS, OR TEXT MESSAGES THAT YOU RECEIVE FROM OR ON BEHALF OF US, UNLESS SPECIFIED BELOW OR UNLESS YOU OPT-OUT.

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When you provide your telephone number on this website or send a text message to us with or from a short-code, you agree to receive alerts and communications, and marketing messages including those sent via automated telephone dialing system, text messages, SMS, MMS, and picture messages from NewMarket Health Publishing, LLC at the phone number you provide on this website or the phone number from which you text the short code, including on landlines and wireless numbers, even if the phone number is on a corporate, state or national Do Not Call list. You also agree to the mandatory arbitration provision and class action waiver below. Your consent is not required to purchase goods or services. Message & data rates may apply.

You may opt-out at any time by texting the word STOP to the telephone number from which you receive the text messages.  Call 1-844-802-5375 to learn more.  By providing your telephone number, you agree to notify us of any changes to your telephone number and update your account us to reflect this change. Your carrier may charge you for text messages and telephone calls that you receive, or may prohibit or restrict certain mobile features, and certain mobile features may be incompatible with your carrier or mobile device. Contact your carrier with questions regarding these issues.

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Any dispute relating in any way to telephone calls, emails, or text messages that you receive from or on behalf of NewMarket Health Publishing, LLC this website, or this Agreement (collectively “Disputes”) shall be submitted to confidential arbitration and shall be governed exclusively by the laws of the State of Maryland, excluding its conflict of law provisions.  For the avoidance of doubt, all claims arising under the Telephone Consumer Protection Act and state telemarketing laws shall be considered “Disputes” that are subject to resolution by binding individual, confidential arbitration.

If a Dispute arises under this Agreement, you agree to first contact us at 1-844-802-5375 or [email protected]. Before formally submitting a Dispute to arbitration, you and we may choose to informally resolve the Dispute.  If any Dispute cannot be resolved informally, you agree that any and all Disputes, including the validity of this arbitration clause and class action waiver, shall be submitted to final and binding arbitration before a single arbitrator of the American Arbitration Association (“AAA”) in a location convenient to you or telephonically. Either you or we may commence the arbitration process by submitting a written demand for arbitration with the AAA, and providing a copy to the other party.  The arbitration will be conducted in accordance with the provisions of the AAA’s Commercial Dispute Resolutions Procedures, Supplementary Procedures for Consumer-Related Disputes, in effect at the time of submission of the demand for arbitration.  Except as may be required by law as determined by the arbitrator, no party or arbitrator may disclose the existence, content or results of any arbitration hereunder without the prior written consent of both parties. NewMarket Health Publishing, LLC will pay all of the filing costs.  Without limiting the foregoing, YOU EXPRESSLY AGREE TO SUBMIT TO ARBITRATION ALL DISPUTES RELATING TO ANY TEXT MESSAGES OR TELEPHONE CALLS YOU RECEIVE FROM OR ON BEHALF OF US OR ANY ENTITY WITH WHOM WE MAY SHARE YOUR TELEPHONE NUMBER.  Further, we both agree that all entities with whom we share your telephone numbers shall be third party beneficiaries of this Agreement to Arbitrate Disputes, and that those entities have the same rights as NewMarket Health Publishing, LLC to enforce this arbitration provision.

Notwithstanding the foregoing, the following shall not be subject to arbitration and may be adjudicated only in the state and federal courts of Maryland: (i) any dispute, controversy, or claim relating to or contesting the validity of our or one of our family company’s intellectual property rights and proprietary rights, including without limitation, patents, trademarks, service marks, copyrights, or trade secrets; (ii) an action by us for temporary or preliminary injunctive relief, whether prohibitive or mandatory, or other provisional relief; (iii) any legal action by us against a non-consumer; or (iv) interactions with governmental and regulatory authorities.  You expressly agree to refrain from bringing or joining any claims in any representative or class-wide capacity, including but not limited to bringing or joining any claims in any class action or any class-wide arbitration.

The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement may be joined to an arbitration involving any other party subject to this Agreement, whether through a class action, private attorney general proceeding, class arbitration proceedings or otherwise.

YOU UNDERSTAND THAT YOU WOULD HAVE HAD A RIGHT TO LITIGATE IN A COURT, TO HAVE A JUDGE OR JURY DECIDE YOUR CASE AND TO BE PARTY TO A CLASS OR REPRESENTATIVE ACTION.  HOWEVER, YOU UNDERSTAND AND AGREE TO HAVE ANY CLAIMS DECIDED INDIVIDUALLY AND ONLY THROUGH ARBITRATION.  You shall have thirty (30) days from the earliest of the date that you visit the website, the date you submit information to us through the website, or the date that you send a text message to us, to opt out of this arbitration agreement, by contacting us by email at [email protected] or by mail Natural Health Response, PO Box 913, Frederick, MD 21705-0913. If you do not opt out by the earliest of the date that you visit the website, the date you submit information to us through the website, or the date that you send a text message to us, then you are not eligible to opt out of this arbitration agreement.

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All information communicated on the website is considered an electronic communication.  When you communicate with us through or on the website, by text message or telephone, or via other forms of electronic media, such as e-mail, you are communicating with us electronically.  You agree that we may communicate electronically with you and that such communications, as well as notices, disclosures, agreements, and other communications that we provide to you electronically, are equivalent to communications in writing and shall have the same force and effect as if they were in writing and signed by the party sending the communication.

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Privacy Policy

Please read our Privacy Policy, which is incorporated herein by reference.  In the event of any conflict between these Terms and Conditions and the Privacy Policy, these Terms shall control.

Contact Us

You may contact us by telephone at 1-844-802-5375 or [email protected].